Privacy Policy

Blocksmith Pro (“we,” “our,” or “us”) is committed to respecting your privacy and protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, with whom we share it, and your rights regarding your information. This policy applies to your use of our website, platform, services, and communication tools including SMS.

1. Information We Collect

We collect the following types of personal and technical information:

a. Information You Provide to Us:

Full name, email address, mobile phone number
Business name, job title, and professional details
Account login credentials
SMS opt-in and communication preferences
Feedback, inquiries, and survey responses

b. Automatically Collected Information:

IP address, browser type, operating system
Device information, screen resolution, and language settings
Access times, referring URLs, and pages visited
Usage behavior on our website and platform
Cookies and similar tracking technologies (see Section 5)

c. Blockchain and Platform Interactions:

Wallet addresses and blockchain-related identifiers
Smart contract interactions and timestamps
Transactional metadata linked to on-chain activity

2. How We Use Your Information

We use your personal data to:

Register and manage your account
Authenticate your identity and ensure platform security
Send service alerts, product updates, and promotional SMS (with consent)
Provide customer support and respond to inquiries
Improve our services, website, and user experience
Conduct analytics, reporting, and internal training
Meet legal obligations and prevent fraud

3. SMS Consent and Communication

When you opt in to receive SMS notifications:

We will only send messages related to your account, services, promotions, or updates
Your consent to receive SMS is stored and timestamped
SMS consent is not shared with third parties or affiliates
You can opt out anytime by replying STOP
Message and data rates may apply, depending on your carrier

4. Information Sharing and Disclosure

We do not sell your personal information. We only share data as described below:

a. Service Providers:

Third-party vendors who support our operations (e.g., SMS delivery, cloud hosting, analytics)
Bound by confidentiality agreements and restricted from using data beyond their scope

b. Legal and Regulatory Requirements:

We may share data if required by law, court order, or government regulation
To protect the rights, property, or safety of Blocksmith Pro, our users, or the public

c. Business Transfers:

In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction

d. With Your Consent:

We may share personal information if you explicitly consent to such sharing

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Analyze website traffic and usage patterns
Remember user preferences and settings
Authenticate sessions and prevent fraud
Personalize content and advertising

You may adjust cookie settings through your browser. Disabling cookies may impact site functionality.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information
Withdraw consent to receive SMS messages or marketing communications
Request data portability
Object to certain data processing
File a complaint with a regulatory authority

To exercise these rights, contact us at: office@blocksmithpro.com

7. Data Security

We implement industry-standard safeguards to protect your personal data:

Data encryption in transit and at rest
Access controls and authentication protocols
Regular security assessments and monitoring

Despite these measures, no system is completely secure. You are responsible for maintaining the confidentiality of your login credentials.

8. Data Retention

We retain your personal information only as long as necessary to:

Fulfill the purposes outlined in this policy
Meet legal, regulatory, and accounting obligations
Retain SMS consent logs for audit and carrier compliance

9. International Data Transfers

Your information may be stored and processed in countries outside your own. Where applicable, we implement safeguards such as:

Standard Contractual Clauses approved by the European Commission
Compliance with data protection frameworks (e.g., EU-US Data Privacy Framework)

10. Children’s Privacy

Our services are not intended for users under 16. We do not knowingly collect personal data from children. If we learn we have inadvertently collected such data, we will promptly delete it.

11. Third-Party Links

Our website may contain links to third-party sites (e.g., wallet providers, blockchain tools). We are not responsible for the privacy practices of these websites. Please review their policies before sharing data.

12. Changes to This Policy

We may update this policy periodically. When we do:

The “Effective Date” at the top will be revised
We will notify users of material changes via email or site banner

13. Contact Us

For questions, concerns, or data requests, contact our Privacy Team:

Blocksmith Pro Privacy Team
📧 Email: office@blocksmithpro.com
🌐 Website: https://blocksmithpro.com

Policy Placement and Access

A link to this Privacy Policy is placed next to all SMS opt-in forms
A persistent footer link appears on all pages of our website for easy access

By using our site and services, you agree to the terms of this Privacy Policy.

This Privacy Policy is designed to comply with SMS compliance frameworks (e.g., TCR, CTIA, TCPA) and global privacy regulations including GDPR, CCPA, and others.