About the role
You're the person who keeps the day running. You'll answer the phones, get jobs scheduled, route our techs, and make sure every job gets invoiced and followed up. You'll work out of our Walnut Creek office.
What you'll do
- Answer calls and emails from customers, property managers, and vendors
- Schedule and dispatch technicians, and adjust the day when emergencies come in
- Create quotes and invoices, and follow up on open jobs
- Keep customer and job records accurate in our system
- Support the team with ordering and day-to-day office tasks
What you need
- Office, dispatch, or customer service experience
- Clear, friendly phone manner, even on a busy day
- Organized and comfortable juggling a lot at once
- Comfortable with computers, scheduling software, and email
Nice to have
- Dispatch experience at a trades or service company
- QuickBooks or invoicing experience
Pay and benefits
- $20 to $29 per hour, based on experience
- Medical, dental, and vision available
- 401(k) with company match
- Paid vacation and holidays